10/22/2023 0 Comments Ready freshZero communication, it’s just so aggravating. What’s the point of you never get your deliveries? I have searched high and low for ANY other water delivery service in my area and this is my only choice. Residential service is a nightmare and I even pay for the premium membership. You can’t call because they have a message saying customer service by phone isn’t available due to Covid, really? I use this for my office and it’s fine. If they do respond, it’s like they are responding to something else entirely. They never respond when I reach out about missing deliveries or deliveries that get moved multiple times in a row. I’m always leaving my empty bottles for the delivery person in my apartment building hallway, which annoys the neighbors. More often than not, my delivery doesn’t show up or it gets rescheduled multiple times. I have been experiencing these insufficiencies for many years. You would think such a large company would be able to improve and streamline their IT issues. Every time I put my credentials in, I just get an error message. I would love to get it through the website or ReadyRefresh but it doesn’t allow me to update or change my order. I don’t even drink that type of water anymore and we now get the sparkling water from the store. Maybe somehow there are two accounts under my name? I called about this before yet I continue to get the unwanted cases. And I have no other choice but to pay because it’s on autopay. When I go to the website, it says that I have no future deliveries and it says my last delivery was in December but I have the water and the email showing I got a case in March. ![]() I have a stack of 4 sports cap bottled water cases because they keep sending them although I was under the impression that I stopped the service. The products are fine but ReadyRefresh and website are very frustrating to use. I am so surprised that there are so many 5 star reviews. Pellegrino® Sparkling Natural Mineral Water, Sanpellegrino® Italian Sparkling Drinks, Zephyrhills® Brand 100% Natural Spring Water, BlueTriton Pure Life® Purified Water, and BlueTriton Splash Flavored Water Beverage. Popular brands include Acqua Panna® Natural Spring Water, Arrowhead® Brand 100% Mountain Spring Water, Deer Park® Brand 100% Natural Spring Water, Ice Mountain® Brand 100% Natural Spring Water, Perrier® Carbonated Mineral Water, Poland Spring® Brand 100% Natural Spring Water, S. Carries iced teas, sparkling fruit beverages, energy drinks, hot chocolate, and various supplies Offers a variety of bottled water, sparkling water, flavored water, enhanced water, 3- and 5- gallon water jugs, and water dispensers On-Demand Customers can now build recurring orders Create new one-time deliveries for a special event or occasion ![]() Add a gate or property access code to your profile for seamless delivery Change your address easily by visiting Account Details ![]() Upgrade to a Refresh+ membership for exclusive discounts Unlock savings through personalized special offers See account balances, make payments, update payment methods, manage autopay, and opt-in or out of paperless billing Manage recurring products, make changes to future deliveries, and view past deliveries Opt-in to receive push notifications for paperless billing, delivery status, special offers, and more Sign up to receive email updates when your favorite items are back in stock
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